Privacy Policy

1. Introduction

Welcome to ProductPage Pro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered e-commerce listing optimization platform.

By using ProductPage Pro, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address)
• Subscribe to our paid plans (payment information processed by Stripe)
• Upload product images and descriptions
• Contact our customer support
• Participate in surveys or promotions

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered listing generation services
• Account Management: To create and manage your account, process payments, and handle subscriptions
• AI Processing: To analyze product images and generate optimized content using artificial intelligence
• Communication: To send you service updates, security alerts, and marketing communications (with your consent)
• Analytics: To understand how users interact with our platform and improve user experience
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Secure Storage: Product images and data are stored on secure cloud infrastructure (AWS S3)
• Payment Security: Payment information is processed by Stripe, a PCI-DSS compliant payment processor. We do not store credit card details
• Access Controls: Strict access controls and authentication mechanisms protect your account
• Regular Audits: We conduct regular security assessments and updates

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payments, AWS for hosting, OpenAI for AI processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, safety, or that of our users
• With Your Consent: When you explicitly consent to sharing your information

We do not sell your personal information to third parties.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage and performance
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, accounting, or security purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

11. Third-Party Services

Our platform integrates with third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• OpenAI: AI-powered content generation (see OpenAI's Privacy Policy)
• AWS: Cloud hosting and storage (see AWS's Privacy Policy)

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

14. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

Our lawful basis for processing your data includes: consent, contract performance, legal obligations, and legitimate interests.

15. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information.